I called Love, Beal & Nixon tomake my first attempt a payment arrangements.Although I am a stay at home mom, and they can not garnish me, I still want this off my credit.
The first operator, a young female, not respectable enough to be referred to as young woman, named Max Moore?, was horrible. She told me get a job and call back. I though they wanted this debt paid. She then told me ask someone to pay it, and repeatedly refused to setup a payment plan, she eventually transferred me without saying a word.
The next operator female was Jodie Greer. This woman was born in the depths of ***. She refused to make payment arrangements, she refused to tell who the last representative was I spoke with saying, "You should have asked when you were speaking to her!" That comment made me request a supervisor. She giggled and said, " Yeah, I'll send you to 'someone'." I said, "No, not someone, your supervisor." She laughed and repeated she will send me to someone.
A young male named Troy R. got on the phone and had no sense of apathy for the way these operators were acting. He just asked about the payment arrangement. What makes it so funny is the letter and the automated system both say, "It is our responsibility to treat you with courtesy and respect." Ha, that is so far from what they actually do.
The calls are recorded, but I doubt anyone actually listens. Why don't you make the call and find out how horrible they are?
Toll Free 1-888-557-5053.